​Privacy Policy for Text Messaging
Effective Date: 05/27/2025
The Fowler Agency LLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you opt in to receive SMS (text) messages from us.

​1. Information We Collect When you opt in to receive text messages, we may collect the following information:
  • Your mobile phone number
  • Name and contact preferences
  • Message content and response history
  • Communication preferences
We do not sell or share this information with third parties for marketing purposes.

2. Use of Information We use your phone number and related information to:
  • Send appointment reminders
  • Provide policy updates and important service notices
  • Deliver customer support and billing information
  • Respond to inquiries and requests
3. Message Frequency Message frequency may vary depending on your communication preferences and service activity. Message and data rates may apply.

4. Opt-In You agree to receive SMS messages from us by:
  • Providing your mobile number on a form with a clear disclosure
  • Replying “YES” or similar keyword to an opt-in request
5. Opt-Out You may opt out of SMS communications at any time by replying:
  • “STOP” to unsubscribe
  • “HELP” for help or customer support
After you opt out, you will receive a final message confirming your opt-out. No further messages will be sent unless you re-subscribe.

6. Data Security We use commercially reasonable security measures to protect your information, including secure data storage and encryption where applicable.

7. Third-Party Services Text messages are delivered using third-party platforms such as RingCentral. These providers maintain their own privacy and compliance practices, which we review for alignment with our standards.

8. Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

​9. Contact Us For questions or concerns regarding your privacy or to request access or deletion of your information, contact us at:
Farm & Main Insurance
[email protected]
410-657-6999
101 Bay St Suite 12B
Easton MD, 21601